Internal Ambassador

JOB FAIR - Internal Ambassador

Date: Friday, May 1st, 2026, Time: 8 AM - 3 PM

Employee Type: Full-Time / And Part Time

Job Type: Hospitality/Healthcare

LOCATION: 8260 WILLOW OAKS CORPORATE DR, STE #850 Fairfax, VA 22031

Email contact: Vmagnerou@mhs97.com

Experience: High school diploma/GED

Job Summary

The Internal Ambassador is responsible for providing exceptional support to patients, visitors, and staff within the hospital environment. Working inside the facility, the Internal Ambassador ensures a welcoming, professional, and safe atmosphere by guiding individuals to their destinations, assisting with general inquiries, and providing non-clinical support to enhance the patient experience. Under the supervision of the MHS Team Lead or Manager, the Internal Ambassador plays a key role in improving customer satisfaction and operational flow within the hospital.

Key Responsibilities

• Greet and assist patients, visitors, and hospital staff in a courteous and professional manner

• Provide directions and escort patients and visitors to appointments, departments, or waiting areas

• Respond to general inquiries and resolve concerns or redirect appropriately

• Coordinate with clinical and non-clinical departments to ensure smooth communication and support

• Monitor high-traffic areas to ensure a welcoming and organized environment

• Support patient discharge by coordinating transportation or providing wheelchair assistance if trained

• Maintain confidentiality and comply with HIPAA regulations

• Maintain a clean, safe, and professional appearance in all assigned areas

• Communicate clearly with the MHS Team Lead or Manager regarding any incidents, delays, or unusual activity

• Perform other duties as assigned