Internal Audit, Senior Officer (Penang DC)

Job Purpose

This position supports the execution of warehouse and distribution centre audits to promote compliance with internal policies, regulatory requirements, and operational standards. The role assists in monitoring inventory accuracy, identifying risks, supporting process improvements, and strengthening internal controls to enhance overall warehouse efficiency.

• This position is also to be based in Watsons' Warehouse in Butterworth, Penang.

Job Description

1. Audit & Compliance

• Support the execution of scheduled warehouse audits and operational reviews.

• Assist in assessing compliance with SOPs, company policies, and regulatory requirements.

• Participate in the review of end-to-end warehouse processes.

• Support in identifying control gaps, risks, and non-compliance issues, and assist in recommending corrective actions.

2. Inventory Control

• Assist in performing stock counts, inventory verification on quarterly cycle count and inventory reconciliation

• Support investigations of discrepancies, damages, shortages, and variances

• Monitor inventory adjustments and highlight exceptions and verify proper approvals and documentation are in place

• Support the review and handling of inventory dispute claims and disposal processes

3. Risk Management & Investigation

• Support identification of operational and financial risks within warehouse activities

• Assist in conducting investigations on inventory losses, process failures, and incidents

• Support security controls review and fraud detection activities

4. Reporting & Analysis

• Assist in preparing and analysing operational reports

• Monitor ageing cases, exception reports, and follow up with relevant stakeholders

• Provide basic insights and support trend analysis for operational improvements

• Support audit reporting and quarterly inventory review activities

Job Requirements

• Understanding of warehouse operations and inventory control processes, will be an added advantage

• Minimum 1–2 years of experience in audit, compliance, or operational review

• Detail-oriented with strong analytical and problem-solving abilities

• Good report writing and stakeholder communication skills

• Proficient in Microsoft Excel to support data analysis and reporting

• Team player with the ability to support cross-functional collaboration

• Willing to travel to KL HQ/DC as required for audit assignments (Approximately 10% annually)

• Based in Butterworth, Penang