Internal Communications Editorial and Channel Manager
Description
The Internal Communications Content and Editorial Manager leads editorial strategy, channel management and content operations across Stellantis’ North America internal communications ecosystem. This role helps ensure employee communications are timely, relevant, coordinated and aligned with company priorities.
Combining strong storytelling and editorial judgment with channel expertise, operational discipline and audience insights, the manager shapes what we communicate, how and where we communicate it, and how we continuously improve.
The role establishes effective governance, workflows and editorial processes, creates and edits employee-facing content, and uses performance data to continuously strengthen communications. Working closely with communications teams, business leaders and functional partners across North America and Global Internal Communications, the manager helps create a consistent and compelling employee communications experience.
Key Responsibilities
Channel Strategy, Governance & Operations
- Lead the strategy and day-to-day management of key North America internal communications channels, ensuring employees receive timely, relevant and coordinated communications
- Establish and maintain channel governance, standards and operating processes, including content intake, prioritization, approvals, publishing and distribution
- Develop clear roles, processes and tools that enable communications partners to work more efficiently and consistently across internal channels
- Maintain an integrated editorial calendar to provide visibility into upcoming communications, identify potential conflicts and gaps, and support effective prioritization
- Continually evaluate the role and effectiveness of internal channels and recommend opportunities to improve the employee experience
- Partner with Global Internal Communications and regional stakeholders to ensure channel strategies and practices are aligned where appropriate
Editorial Strategy & Content
- Write, edit and publish clear, engaging content that translates complex business information into communications employees can understand and act on
- Proactively identify and develop stories that connect employees to company strategy, business performance, products, customers, technology and our people
- Support leadership and executive communications around key business priorities and organizational initiatives
- Maintain consistent editorial standards, tone and voice across internal communications
Measurement & Optimization
- Establish a consistent approach to measuring the effectiveness of internal communications content and channels
- Regularly review performance data and audience insights to understand what is reaching and resonating with employees
- Translate analytics into actionable recommendations for content, channel mix, cadence, targeting and distribution
- Identify opportunities to test and optimize communications based on performance and employee behavior
- Provide regular reporting and insights that help the Internal Communications team make more informed editorial and channel decisions
Cross-Functional Partnership & Editorial Counsel
- Serve as a trusted advisor to communications colleagues, business partners and stakeholders on effective employee communications strategies
- Build strong relationships across Corporate Communications, Brand Communications, HR and other functions to identify communications needs and opportunities earlier in the planning process
- Provide counsel on what should be communicated, to whom, through which channels and when
- Coordinate across stakeholders to ensure communications are accurate, aligned and delivered effectively
- Exercise sound judgment on sensitive, complex or high-visibility employee communications