✨✨ Internal Opportunity - Tier 2 Product Operations Consultant ✨✨

Role Purpose The Tier 2 Product Operations Consultant plays a key role in resolving complex technical and product-related customer issues—particularly across payments and platform functionality Acting as a bridge between Frontline Support, Product, Engineering, and Payments , this role champions the voice of the customer ️ while driving continuous improvement across systems, processes, and support capability. You’ll take full ownership of escalated cases, lead high-quality investigations, con…