Internal Sales Representative
Description
We're seeking a customer-focused, proactive team player to support our busy Christchurch coil operation. In this role, you'll be the first point of contact for customers, delivering service excellence and operational support across our division.
Key Responsibilities:
- Handle inbound calls and emails professionally
- Process orders and quotes accurately
- Follow up with customers to ensure satisfaction
- Support the sales team with business development
- Build strong customer relationships, including occasional visits
- Assist with stock and inventory management
- Perform general admin, warehouse and branch support tasks
- Hours: Monday to Friday, 7.30am – 4.00pm (negotiable)
Requirements
- Internal sales experience (preferably in trade, distribution, or industrial setting)
- Customer service experience in a trade/industrial environment
- Strong attention to detail
- Ability to be flexible and work in a small team environment and assist where necessary
- Ability to work under pressure and prioritise when things get busy
- Intermediate or higher computer skills (e.g., MS Office, ERP/CRM systems)
- A valid work visa or the right to work in New Zealand
- Able to pass a pre-employment medical and drug and alcohol test
What's in it for you
- Join a supportive team where your contributions are valued
- Long-term career opportunities in a stable, growing business
- On-the-job training and development to help you succeed
- Access to Vulcan's health and wellness programme
- Represent a trusted brand and make a tangible impact on the industry
About the company
Founded in 1995, Vulcan is Australasia's highest performing metals distributor and processor, delivering solutions that enable excellence. With 69 sites and ~1300 employees across New Zealand and Australia, our sustained growth can be attributed to our superior service and dedication to continuous improvement across every facet of our business – and this always starts with people.
Ready to Join Us?
Click Apply Now to take the next step in your career with Vulcan. We're excited to meet you!
Benefits
Skills
As published by workable · 8 questions
Basics
First name, Last name, Email, Phone, Experience, Resume, Cover letter
Short answers (3)
- What is your location
- What is your salary expectation for this role?
- What is your notice period?
Pick from a list (5)
- Are you currently residing in New Zealand and have all applicable visas / working rights?
- Please indicate your current right to work in New Zealand: (Select one)
- If you are successful in this role, do you consent to pre-employment medical, drug and alcohol testing?
- Due to the nature of this position, applicants may be required to disclose criminal convictions not covered by the Clean Slate Act 2004. Do you have any criminal convictions that are not covered by the Clean Slate Act?
- Do you have experience in internal sales/customer service within a trade, distribution, or industrial environment?