International Creator Relations Manager

Job Title

International Creator Relations Manager

Location

Netherlands (Randstad area) preferred

*Remote candidates with specific expertise may also be considered

About the Role

We are expanding internationally and are hiring an International Creator Relations Manager to support and grow our adult creator ecosystem in new markets.

This is a hands-on, execution-focused role responsible for recruiting new creators, reviewing applications, onboarding and activating creators, and providing day-to-day creators support. You will be the primary point of contact for UK/EU-based creators and play a key role in ensuring a high-quality, responsive, and supportive creator experience.

This role is ideal for someone with experience in creator platforms, talent management, or marketplaces who is comfortable balancing recruitment, support, and relationship management in a fast-paced environment.

Disclaimer - must be willing to work with NSFW talent and creators

Key Responsibilities

Creator Recruitment & Outreach

• Recruit new creators across international markets via:
  
  • Email outreach & Direct messages (Instagram, Twitter/X, etc.)
    
  • Inbound applications and referrals
    
• Communicate platform value, onboarding expectations, and earning potential clearly
  
• Track outreach, responses, and conversions and manage the pipeline in our CRM

Application Review & Onboarding

• Review incoming creator applications for quality, compliance, and market fit
  
• Guide approved creators through onboarding and account setup
  
• Ensure creators complete profiles, pricing, and required setup steps
  
• Help creators reach activation quickly and confidently

Creator Support & Relationship Management

• Provide ongoing creator support via:
  
  • High Priority HelpScout ticket resolution
    
  • Email communication
    
  • Text/Phone calls when necessary (we’ll set you up with a number)
    
• Troubleshoot common issues related to:
  
  • Account setup
    
  • Earnings and payouts
    
  • Platform features
    
  • Promotions and best practices
    
• Maintain high responsiveness and satisfaction for international creators
  
• Build trusted, professional relationships with creators

Events & Market Presence

• Represent the platform at regional trade shows and industry events (as needed)
  
• Support in-person recruitment and relationship building at events
  
• Gather market insights and feedback from creators and industry partners

Reporting & Process Improvement

• Track key metrics such as:
  
  • Applications submitted and approved
    
  • Activation rates
    
  • Support ticket volume and resolution time
    
  • Outreach documentation
    
• Identify recurring issues and propose process improvements
  
• Assist in documenting regional onboarding flows, FAQs, and internal playbooks
  
• Share market-specific feedback with product and growth teams

Qualifications

• 1–3+ years of experience in one or more of the following:
  
  • Creator relations
    
  • Talent management
    
  • Influencer marketing
    
  • Customer support for a marketplace or platform
    
• Experience handling customer or creator support tickets (HelpScout or similar)
  
• Strong written and verbal communication skills
  
• Comfortable with outbound email and DM-based recruitment
  
• Organized, reliable, and able to manage multiple conversations simultaneously
  
• Comfortable speaking with creators via email, chat, and phone
• Strong English proficiency (written and spoken) is required for daily internal and external communication.

To set yourself apart:

• Experience in adult platforms or creator subscription marketplaces
  
• Familiarity with onboarding, compliance, or verification workflows
  
• Willingness to travel occasionally for trade shows or events
  
• Multilingual capabilities (e.g., French, German, Spanish, etc.)

What Success Looks Like

• Consistent flow of high-quality EU creators joining the platform
  
• New creators onboarding smoothly and becoming active earners
  
• Consistently hitting defined outreach goals
  
• Support tickets resolved efficiently with high creator satisfaction
  
• Strong creators relationships and retention
  
• Clear feedback loops to internal teams for improvement