International Customer Support Executive

We are seeking an enthusiastic and dedicated International Customer Support Executive to join our team in West Bengal. The ideal candidate will have a passion for providing exceptional customer service and will be responsible for assisting international clients with their inquiries and issues. This role requires strong communication skills and the ability to work in a fast-paced environment. Key Responsibilities: - Provide outstanding customer support to international clients via voice communication. - Address customer inquiries, resolve issues, and ensure customer satisfaction. - Collaborate with team members to improve service delivery and customer experience. - Maintain accurate records of customer interactions and transactions. - Stay updated on product knowledge and company policies to effectively assist customers. Required Skills: - Strong verbal communication skills in English. - Experience in international customer support or voice process. - Ability to handle customer complaints with empathy and professionalism. - Familiarity with Tech Mahindra's services and products is a plus. - Strong problem-solving skills and attention to detail. If you are a motivated individual with a commitment to excellence in customer service, we encourage you to apply for this exciting opportunity to be part of our dynamic team.