International Operations Specialist

JOB SUMMARY: Provides customer service related to international transactions including ordering/selling foreign currency, processing foreign wires, and being available to help with any and all international questions and procedures.

DUTIES AND RESPONSIBILITIES:

· Provides customer assistance in a timely and courteous manner via phone and through correspondence

· Assists customers with incoming/outgoing international wire transfers

· Assists customers with international check processing

· Assists customers with international currency orders

· Ensure compliance by staying up to date with international laws/regulations as well as general financial regulations

· Provides backup for domestic wire processing

· Other duties as assigned by management