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LIVEC STAFFING SERVICES PRIVATE LIMITED

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International Voice Customer Support Executive

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Description

We are seeking an enthusiastic International Voice Customer Support Executive to join our dynamic team in Andhra Pradesh. In this role, you will be responsible for providing exceptional customer service to our international clientele, ensuring their inquiries and issues are addressed promptly and effectively. You will be the first point of contact for customers, and your ability to communicate clearly and empathetically will be key to your success. Key Responsibilities: - Handle inbound and outbound calls from international customers, addressing their queries and providing solutions in a timely manner. - Maintain a high level of professionalism and customer service during all interactions. - Document customer interactions accurately in the system to ensure seamless follow-up and resolution. - Collaborate with team members to improve processes and enhance customer satisfaction. - Stay updated on product knowledge and company policies to provide accurate information to customers. Required Skills: - Strong communication skills in English, both verbal and written. - Experience in voice process or customer support is preferred. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. - Strong problem-solving skills and a customer-centric approach. - Familiarity with international customer service standards is a plus. If you are passionate about helping customers and thrive in a collaborative environment, we encourage you to apply for this exciting opportunity. Join us in delivering outstanding service to our international customers and be a part of our growing team!
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