Internet Manager - Nalley BMW
The Internet Manager is responsible for ensuring customer retention, unit sales and profitability through online vehicle sales. The Internet Manager will work directly with employees and customers to develop relationships and help bridge the disconnect in the sales process via online.
Forecast annual and monthly goals and objectives for the Internet department
Coordinate Internet promotions and advertising
Research auto-buying services on the Internet and acts as liaison with any services the dealership uses to promote its site or advertise
Update the Web site frequently to attract new and repeat visitors
Explain, implement, and enforce dealership policies, emphasizing customer satisfaction and positive dealership image
Ensure proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system
Promote teamwork in a customer-focused sales environment throughout the sales, delivery and follow-up process
Follow up on all Internet leads daily
Build rapport with customers to build a base of referrals to establish customer network
Provide training and support to the sales staff on Phone & Internet skills and assist in closing sales
Help manage inventory online and incentives
Work with third party vendors such as AutoTrader and Cars.com to generate and boast lead counts
Prior Automotive sales experience required
Be able to create and maintain customer relationships
Strong computer & phone skills (Internet, MS Outlook, CRM)
Be able to coach, development and motivate sales staff
Desk deals for sales professionals and take T.O.’s to maximize deal potential
Deal with local and national vendors and manufacturer representatives
Must be at least eighteen years of age
Must have a valid Driver’s License
Must be able to pass pre-employment screens (background & drug test)
Pay and Recognition:
Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team member’s eligible)
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages:
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
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