Internet Support Technician - Overton NV

InfoWest is looking to fill a part-time technical support position in our Overton NV Office.

Part-time Benefits include:

• 401(k) with employer match
• Monthly bonus pool
• Family-friendly, stable company culture

Job responsibilities include:

• Supporting customers on the phone, via email, and in person
• Troubleshooting problems related to Wi-Fi, Voice over IP, IPTV, Email Sending/Receiving, and more
• Repairing/troubleshooting problems with customer computers, iPads, tablets, and phones in-office and at home.
• Routine configuration and testing of InfoWest and customer equipment and radios

Job requirements are:

• Computer and Network troubleshooting experience (software and hardware)
• Self-motivated
• Excellent people skills.
• A willingness and passion to learn new skills.
• The ability to work collaboratively and effectively in a fast-paced, flexible, team-based environment
• Strong communication skills not only in face-to-face interactions but also on the phone and via email
• The ability to self-manage, requiring minimal supervision
• Customer service experience is a plus.
• HTML / PHP / MySQL experience is a plus but not required.
• Willing to work some weekends (Saturday / Sunday)

Pre-employment background check is required.

Random drug testing.