Internship at Digital Division, PETRONAS Dagangan Sdn Bhd
Summary
Intern supports digital transformation and data projects by assisting with analytics, dashboards, process improvement, and stakeholder coordination in a corporate IT environment.
The intern will be attached to the Digital Technical Services unit and will play a supporting role in digital transformation, data management, and project delivery activities. The internship provides hands-on exposure to data analytics, digital solutions, business process improvement, and stakeholder engagement within a technology-driven environment.
Key responsibilities include assisting with data collection, analysis, reporting, and dashboard development; supporting digital projects through documentation, testing, and progress tracking; contributing to process improvement and digitalization initiatives; coordinating with internal stakeholders and vendors; and providing administrative support for project execution and technical services operations.
This internship offers practical experience in applying digital technologies, data-driven decision-making, project management practices, and business process optimization to support organizational objectives.
- Digital Data Management & Analysis
- Assist in collecting, cleaning, and analyzing data from digital platforms, systems, and business applications.
- Support the development of reports, dashboards, and data visualizations to provide actionable insights.
- Help monitor key performance indicators (KPIs) and prepare periodic performance reports.
- Digital Project & Technical Support
- Assist in documenting business requirements, technical specifications, and project deliverables.
- Support ongoing digital transformation initiatives and system enhancement projects.
- Participate in project meetings and contribute to meeting minutes, action tracking, and follow-ups.
- Assist in user testing, validation, and documentation of digital solutions.
- Process Improvement & Documentation
- Support the review and documentation of existing business processes and workflows.
- Assist in identifying opportunities for process automation and digitalization.
- Maintain and update technical documents, user guides, and standard operating procedures (SOPs).
- Stakeholder Coordination & Communication
- Collaborate with internal teams, vendors, and stakeholders to support project execution.
- Prepare presentations, reports, and project updates for management review.
- Assist in gathering user feedback and consolidating requirements for improvement initiatives.
- Administrative & General Support
- Assist in scheduling meetings, coordinating project activities, and maintaining project records.
- Support procurement, inventory tracking, and administrative activities related to digital projects and technical services.
- Perform any other duties or assignments as directed by the supervisor or manager.
- Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Data Analytics, Information Systems, Engineering, or a related field.
- Proficient in Microsoft Office applications (Excel, PowerPoint, Word).
- Basic knowledge of data analysis, dashboards, and reporting tools (e.g., Power BI) is an advantage.
- Strong analytical, communication, and problem-solving skills.
- Able to work independently and collaboratively in a team environment.
- Keen interest in digital transformation, technology, and business process improvement.