Internship, Digital Marketing

Key duties & responsibilities

CRM

• Supporting CRM enablement team in Experience Centre with contact strategy planning for markets, CRM measurement KPIs report and dashboard, IT blocker management etc.
• Supporting CRM data quality management topics

Presentations

• Preparing management report and presentation, including status update on digital marketing activations, SFMC journey implementation, customer journey overview, status updates, etc.

Reporting

• Performance analysis & reports

Others

• Assisting in general administrative tasks
• Assisting in ad-hoc projects, e.g. CRM Content Brief, Workshop planning etc.