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National Park Service

Interpretation, Education and Community Engagement Program Manager

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Description

You will serve as a Interpretation, Education and Community Engagement Program Manager with National Park Service.

This position reports to the Superintendent of Organ Pipe cactus National Monument. The incumbent in this position serves as the Chief of Interpretation, Education, and Community Engagement and manages the park's Fee Program. The position serves as a key member of the management team, fully participating in decision making, planning, programming, and management of park operations. The incumbent is in charge and directly responsible for the management and operation of the primary programs listed above to include the long and shortrange plans and fiscal management in the incumbent's filed of responsibility. Additionally, serves as the park public information officer (PIO) and manages the commercial use program. This is a National Park Service (NPS) uniformed position. Provides technical and direct supervision to a permanent staff of one GS-0025-11 Supervisory Park Ranger (I), and one GS-0503-07 Recreation Fee Technician and indirectly supervises two permanent GS-0090-06 Park Guides, one GS-0025-09 Park Ranger (I), and 4-5 seasonal GS-0025-05/07/09 Park Rangers (I), along with numerous divisional interns and volunteers. Some of the major duties you will perform include but are not limited to the following: Establish and maintain effective working relationships that foster open communication upward, downward, and at peer levels with staff, regional office staff, partner agencies, and other groups and organizations to ensure that program objectives are well understood and achieved as efficiently and effectively as possible. Direct and manage customer and interpretive services by identifying needs, aligning with strategic priorities and goals, and formulating and implementing plans for personal customer and interpretive services, such as informal resource roving, talks, walks, hikes, and demonstrations, and public and community outreach services and programs. Implement and evaluate a large, multi-year budget and operating program based on personnel, materials and equipment needs, projects, and annual work schedules to meet organization priorities and goals. Oversee an organization's personal interpretive and educational services offerings, conducting research to develop tools, methods, and techniques that engage a wide range of visitors and their experience preferences.

Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. Must possess and maintain a valid driver's license throughout employment. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. You may be required to travel overnight away from home up to 5 nights per month. You must obtain a government charge card for travel purposes. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You are required to complete training, obtain and maintain a government credit card with travel and purchase authority. A financial disclosure report will be required within 30 days of appointment. *Additional Requirements located under qualifications*

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