Interpreter - Creole

Supervisory Report: Clinical Director

Wage Classification: Non-Exempt

Job Summary:

The Interpreter’s role is to facilitate cross-cultural communication in the Health Center. Provides consecutive or simultaneous translation between languages. A health interpreter translates information between patients who speak limited English and health care providers. They interpret a patient's symptoms and medical history as well as questions from health care providers. A health interpreter also conveys diagnoses and treatment instructions in a culturally appropriate manner.

Essential Responsibilities:

The following duties are not intended to serve as a comprehensive list of all duties performed by all associates in this classification. Listed are duties intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

1. Facilitates cross cultural communication; relays concepts, diagnosis, and medical questions in a quick and accurate manner for non-English speaking patients of all ages.
2. Provide language interpretation as Spanish speaking patients interface with non-Spanish speakers.
3. Provide written translation services.
4. Follow-up with patients which may include making phone calls and documentation.
5. Adjusts workload to handle priority needs and requests.