Inventory Control Supervisor
JOB SUMMARY:
Under general supervision, oversee the daily operation of the inventory control process for the Games, Arcades and Attractions department, including but not limited to receiving, verifying, placement of merchandise into the warehouse and warehouse/storage productivity. Filling merchandise request for in-park locations, delivery of merchandise, visual display planning and execution, monthly and annual inventory counts, and maintaining appropriate merchandise levels for all locations.
UNIQUE JOB REQUIREMENTS:
This is a unique opportunity to join the Boardwalk's great Guest Service Team as the leader in a department. Must provide exceptional Guest Service by acknowledging and greeting all Guests and exemplify outstanding service to our Guests by owning the key Guest Service Principles. Be There, show up to work as scheduled and remain focused and be prepared, ready to help. Make Their Day, by finding a special way to connect with each Guest. Choose Your Attitude by arriving to work with a positive and friendly disposition. Have Fun, by being enthusiastic, enjoying working with Guests and your coworkers. Provide and model excellent customer service and represent the department in a positive manner.
Must be able to work a varied schedule with a start time as early as 5 a.m. on merchandise delivery dates. Must be able to work evenings, weekends, and holidays. Work schedules may vary depending on season.
JOB TASKS (IN ORDER OF IMPORTANCE):
- Supervise, train, motivate, and evaluate inventory control team members.
- Communicate with managers on stock levels and advise when orders need to be placed for additional merchandise.
- Lead a team to perform a monthly inventory count of all merchandise, including all warehouses, games storage, and redemption center storage.
- Plan the flow of inventory between internal warehouses to maximize storage and minimize shortages within locations.
- Assist in the planning and communication of the visual display plan for all midway games and prize locations.
- Assist with Inventory system dataworks, ensuring procedures are followed, equipment is accounted for, reporting any issues with system, and help in training and coming up with procedures.
- Tasked with keeping an organized and accurate storage plan for all warehouses and storage areas. •Oversee the Casino Arcade’s Prize Center Barcode system to ensure accurate labeling of merchandise
- Oversee Beverage and snack inventory for snack invaders redemption and follow FIFO procedure.
- Ensure the accurate delivery and stocking of game inventory based on requested merchandise.
- Maintain and clean all Games department storage areas.
- Coordinates with staff to manage rotation of plush displays.
- Receives, unpacks, barcode and stock merchandise in warehouse.
- Verify bill of lading for all deliveries and inform the Assistant Manager of any discrepancies or damages.
- Maintain adequate levels of inventory control equipment and supplies used in all aspects of the department.
- Provide consistent, helpful and friendly service to both Guests as well as team members.
- Assist the Games Maintenance team with projects as needed.
- When needed fill the role of Games Operator or Attractions Attendant.
- Other duties as assigned.
RELATIONSHIPS (INTERNAL):
All levels of Santa Cruz Seaside Company employees
RELATIONSHIPS (EXTERNAL):
Interactions with Guests and Vendors
TRAINING AND EXPERIENCE:
- One to two years of experience in a supervisor role.
- One year of experience in warehouse operations, inventory management, or related experience.
- Previous experience within the Amusement Park Industry desired but not required
KNOWLEDGE/SKILLS/ABILITIES:
- Knowledge of Dataworks desired but not required
- Ability to obtain a Seaside Company Vehicle Certification (Cart, Truck, and Forklift).
- Ability to follow verbal and written directions.
- Ability to work both independently and as part of a team.
- Ability to communicate clearly both verbal and written.
- Ability to perform multiple tasks simultaneously.
- Ability to keep accurate and detailed records.
- Ability to use office 360 including but not limited to Word, Excel, Outlook
- Ability establish and maintain effective working relationship and maintain open communication.
- Ability to ensure compliance with company policies and procedures.
- Ability to effectively use proper lifting techniques and safe working practices.
- Ability to assist with deliveries, including loading and unloading of merchandise up to 60 lbs.
- Ability to evaluate a situation and solve problems.
- Ability to maintain a high level of confidentiality
- Ability to enforce policies and procedures
PHYSICAL REQUIREMENTS:
- Able to move and lift equipment and merchandise weighing up to 60 lbs.
- Able to stand and walk up to 8 hours per day. Walk up and down stairs.
- Able to use a step ladder
- Able to perform lifting, bending, reaching, twisting, pushing, pulling, and carrying.
- Able to hear normal conversations on the telephone and in person in a noisy environment.
- Able to see, read and write instructions and correspondence.
- Bi-manual dexterity.
LICENSES/INSURANCE:
Valid Driver's License at time of hire
TESTING UPON OFFER OF HIRE:
Drug screen
Criminal background check
Reference Check