Inventory & Internal Customer Service Clerk (47233)

We are looking for a detail-oriented and proactive Inventory/Internal Customer Service Clerk (Shipping Specialist) to support our logistics and inventory operations. This individual will play a key role in coordinating outbound shipments, ensuring accuracy in shipping documentation, and maintaining clear communication with internal teams and external partners. The ideal candidate will have strong organizational skills, a positive attitude, and the ability to work independently and collaboratively in a fast-paced environment.

Pay range: $ 20.00 - $ 24.00 DEO

Work Schedule:

• 10:30am to 7:00pm (or until all orders have been loaded) Must be open to help cover day shift on occasions.

• Rotating Saturdays between the shipping specialists.

Responsibilities:

• Coordinate outbound shipments to ensure timely and accurate delivery of finished goods.

• Verify and reconcile shipping documents, including sales orders, packing slips, and invoices for all our entities.

• Monitor finished product inventory and resolved discrepancies between physical counts and system records.

• Maintain accurate records of all outbound shipments and ensure proper filing and retention of documentation.

• Collaborate closely with warehouse staff, production teams, and third-party logistics providers to address issues and streamline shipping operations.

• Prepare daily, weekly, and monthly shipping and inventory reports.

• Identify and communicate delays, damages, or shipment issues to the appropriate parties.

• Ensure compliance with company policies, safety regulations, and industry standards.

• Accurately and efficiently enter data related to shipments and inventory into internal tracking systems.

• Support ongoing improvement efforts within the shipping and logistics process.

• Enter key data from shipment documents and transactions into Excel spreadsheets.

• Verify load maps against price sheets.

• Maintain constant communication verbally and via email with all departments.

• Enter and process employee orders.

• Reconcile US Cold Storage receipts with inbound paperwork, ensuring all documents match.

• Create receiving purchase orders (PO's) and orders as needed.

• Answer phone calls and assist with related inquiries.

• Other job duties assigned by supervisor or manager.