Investigator

Job Title: Investigator

Job Location: Orange, California

Job Type: Part-Time, Billable Hours, Non-exempt

Reports To: Regional Manager

Compensation:

• Hourly Rate: $20 - $28 per hour (Weekly Pay) Commensurate with experience and performance
• Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after reasonable commute
• Mileage Reimbursement: $0.60 per mile
• Paid Administrative Time: Paid at regular hourly rate
• Paid Training: Paid at regular hourly rate

Bi-lingual in Spanish and English preferred. The Interviews Team is looking for an Investigator to join our team on a full-time or part time if feasible. This role involves conducting thorough insurance claims investigations, which include performing scene investigations to collect photo and video evidence from accident locations. Additionally, this position requires the handling of document signings and retrievals, conducting wellness checks, and submitting daily updates on the work performed for each case. Preparing and dictating investigation reports is also a key responsibility.

Essential job functions include, but are not limited to:

• Conducting insurance claims investigations, including taking recorded claimant and witness statements as well as performing scene investigations
• Completing multiple types of complex claims investigations
• Reviewing assignments and supporting documentation to determine case objectives and client expectations.
• Daily submission of updates regarding work performed on each case
• Maintaining a sufficient level of client billable hours
• Preparing and dictating detailed investigation reports
• Adhering to strict due dates

About Us: Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.