IOR Project Manager
Description
Our client is the leading global Importer of Record and Compliance Specialist — operating across 200+ destinations and serving some of the biggest names in the medical and pharmaceutical world.
They're growing their Service Team and looking for a sharp, commercially minded CA or Attorney ready to step into a high-impact project management role.
The Role
You'll be the bridge between clients and compliance — owning the full lifecycle of complex international shipments for global clinical trials. From RFPs and bespoke quoting through to compliance reviews, project delivery, and client relationship management, this is a role where no two days look the same.
If you thrive on problem-solving, love working with international clients, and want a role that stretches your technical and commercial skills simultaneously — read on.
What You'll Be Doing
Project Management & RFPs
- Managing bespoke quoting and compliance reviews for new shipment requests
- Leading the import project management for global clinical trial supplies
- Coordinating across internal teams to ensure seamless service delivery
- Developing novel solutions to meet unique client needs
- Completing thorough project handovers to the service team post-go-live
Client Relationship Management
- Building and maintaining relationships with an international client base
- Running client calls to walk through pre-compliance requirements
- Managing key client projects end-to-end
- Handling escalations and ensuring consistent client satisfaction
Deal Conversion
- Managing client timelines and project planning
- Preparing and presenting new project proposals to clients
- Cross-functional problem-solving to convert opportunities
Requirements
- CA(SA) or LLB qualification (essential)
- Strong academic track record
- Excellent written and verbal English
- Sharp analytical mind with solid commercial awareness
- Highly organised — comfortable managing multiple high-value projects simultaneously
- Creative problem-solver who can navigate complexity
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Personable, ambitious, and adaptable
The Interview Process
- Spark Hire one-way video interview (done in your own time)
- First interview with the Recruitment Team
- Second interview with the Team Leader / Manager