IoT Connectivity manager (Latvia)

Tele2 IoT has been recognized as one of the top 15 companies worldwide and one of the top 10 in Europe in this year’s Gartner Magic Quadrant for Managed IoT Connectivity Services Worldwide. Expanding our business globally we are looking for new professionals to join our team in Riga, Latvia!

About the job

We are hiring IoT Connectivity manager based in Riga, Latvia to join Tele2 IoT Technical Operations team!

Key Responsibilities:

• Network infrastructure capacity reviews, risk identification and mitigation activities.
• Solve independently complex incidents, events and problems in the telecommunication field.
• Vendor and supplier management, coordination and performance review.
• Systems, platforms and user access administration.
• Maintain technical operations related documentation.
• Network and service quality monitoring and alarm handling.
• Fulfill a variety of engineering and technical tasks related to the telecommunications field.
• Participate in projects, performing testing and operational readiness tasks.
• Drive continuous improvements to enhance customer support and network infrastructure and services.
• Be part of 24/7 support and on-call schedule.

This role is meant for you if you have:

• Degree in Telecommunication or a related field, and proven work experience in the similar role.
• Excellent verbal and written proficiency in Latvian and English.
• Strong understanding of cellular networks, telecom protocols (e.g., Diameter, MAP, SIP and GTP), and monitoring-tracing tools (e.g., Sigos, OSIX, Wireshark). Good understanding of TCP/IP stack.
• Proven experience in complex incident and network event management.
• Proven experience participating in the planning, installation, and documentation of changes.
• High capability of handling multiple concurrent incidents and administrative tasks.
• High level of accountability for personal actions and decisions.
• Strong analytical and decision-making skills.
• Knowledge of ITIL principles and frameworks, and experience in functional testing in IoT field.

Why Tele2 IoT

• Tele2 IoT has been recognized as one of the top 15 companies worldwide and one of the top 10 in Europe in this year’s Gartner Magic Quadrant for Managed IoT Connectivity Services Worldwide.
• Our mission to provide high quality connectivity to as many customers as possible in the world.
• Our team of professionals collaborates across several key departments including project management, product management, customer operations, sales, data excellence, and process management.

Interest and application

Would you like to be a part of the Tele2s value-driven and including culture? Then hit the “apply now” button and let’s find out if we’re a match! Please note that in compliance with personal data management regulations (GDPR), we are unable to accept CVs via email.

Warmly welcome to submit your application! To ensure an inclusive and fair recruitment process, we focus on your experiences and skills. Therefore, Tele2 has chosen not to consider cover letters. Instead, we kindly ask you to answer the screening questions included in the application form.

As a step in the recruitment process, Tele2 performs a background check on final candidates.