IoT Support & Test Engineer
Posted Updated
Description
Job Title
IoT Support & Test Engineer (Robotics & Intelligent Edge Computing)
Job Summary
We are looking for an experienced IoT Support & Test Engineer with 4–8 years of experience in IoT device configuration, testing, deployment, and technical support. The ideal candidate will be responsible for configuring IoT-enabled robotic devices, planning and executing test activities, troubleshooting hardware and network issues, and providing technical support to end users.
This role requires hands-on experience with IoT devices, robotics, intelligent edge computing, Linux, networking, and device troubleshooting. Exposure to RFID technology and IoT deployments is highly desirable.
Experience
- 4–8 Years in IoT Engineering, Device Testing, Robotics Support, or Edge Computing.
Employment Type
- Contract / Full-Time
Work Location
- Onsite / Hybrid (As per client requirement)
Key Responsibilities
- Configure, deploy, and maintain IoT-enabled robotic devices.
- Plan, execute, and document functional, integration, and system testing for IoT devices.
- Perform device provisioning, firmware validation, and configuration management.
- Provide technical support and troubleshooting for IoT devices deployed at customer locations.
- Diagnose and resolve hardware, software, network, and connectivity issues.
- Monitor device health, collect logs, and perform root cause analysis.
- Retrieve and analyze Linux system logs for troubleshooting.
- Collaborate with development and engineering teams to resolve product issues.
- Support deployment, upgrades, and maintenance of IoT edge devices.
- Work with RFID-enabled devices and related technologies where applicable.
- Create and maintain technical documentation, test reports, and troubleshooting guides.
- Ensure timely issue resolution while maintaining high customer satisfaction.
Mandatory Skills
IoT
- IoT Device Configuration
- IoT Device Deployment
- IoT Device Testing
- Intelligent Edge Computing
- Device Provisioning
- Device Validation
Testing
- Test Planning
- Test Execution
- Functional Testing
- Integration Testing
- System Testing
- Defect Tracking
Technical Support
- Technical Support
- Incident Resolution
- Customer Support
- Root Cause Analysis
- Production Support
Robotics
- Robotic Devices
- Embedded IoT Devices
- Device Configuration
- Firmware Validation
Preferred Skills
Linux
- Linux Basics
- File Navigation
- Shell Commands
- vi Editor
- Log Retrieval
Networking
- Network Troubleshooting
- TCP/IP
- Connectivity Issues
- Device Communication
RFID
- RFID Technology
- RFID Readers
- RFID Device Configuration
Additional Skills
- Hardware Troubleshooting
- Device Repair
- Firmware Upgrades
- Edge Computing
- Embedded Systems
Required Qualifications
- Bachelor's degree in Engineering, Technology, Electronics, Computer Science, or a related field.
- 4–8 years of experience in IoT, Robotics, Embedded Systems, or Device Testing.
- Hands-on experience configuring IoT devices or robotic systems.
- Experience planning and executing device validation and testing.
- Knowledge of Linux operating systems and basic shell commands.
- Experience troubleshooting device, network, and hardware issues.
- Strong analytical and problem-solving skills.
- Excellent communication and customer support abilities.