IP Core Network Engineer (Sunway Digital Wave)

Sunway Technology is part of the Sunway Group, a well-diversified conglomerate. Sunway Technology encompasses a Group of IT companies, each with its specific competencies and focus. Together, the Group is recognised as the preferred end-to-end IT solutions provider.

Sunway Digital Wave [200801001195 (802479-P)]

Roles and responsibilities:

• Provide Level 3 support for SDW IP/MPLS network infrastructure and services.

• Drive incident/problem management to meet or beat MTTR targets.

• Fine-tune networks for optimal performance (L2/L3, QoS, baselining, capacity).

• Collaborate with principal TACs (Cisco TAC, Huawei TAC) for deep-dive troubleshooting.

• Replicate issues in lab, validate fixes, and document outcomes.

• Operate and maintain SP-grade edge/core routers and switches.

• Manage and evaluate global partners/vendors; report on performance.

• Own RCA, be prepared for 24/7 on-call support, and act as escalation point.

• Anticipate bottlenecks, manage risks & escalations, and balance business vs technical trade-offs.

• Support internal projects & presales with designs, migration plans, and reviews.

• Work with capacity planners to deliver efficient, cost-effective topologies.

• Perform preventive maintenance to keep the network stable (and gloriously uneventful).

Qualifications:

• Bachelor’s in Computer Science/Engineering/IT (or equivalent experience).

• Industry certs: HCIP, CCNP, JNCIS/JNCIP (or higher).

• 3+ years hands-on with JunOS / Cisco IOS / Huawei VRP and 5+ years in telecom.

• Deep protocol skills: BGP, OSPF, MPLS, RSVP, IS-IS.

• Core knowledge: IP subnetting; routing (OSPF & EIGRP); L2 fundamentals; VLAN segmentation; STP/RSTP; first-hop redundancy (VRRP/HSRP); ACLs; PBR; and strong network monitoring & troubleshooting.

• Firewalls (implementation/config/troubleshooting): Palo Alto, Fortinet, SonicWall, Check Point, etc.

• Wireless (implementation/config/troubleshooting): Aruba, Ruckus, Cisco Aironet, Meraki, Huawei AirEngine, WLAN controllers, etc.

• Bonus: Cisco ASR900x/ASR903 (IOS-XR/XE) or Huawei NE40E, NE8000 experience.

• Familiarity with NMS tools (MRTG, SolarWinds, Grafana,Prtg,Kentic,Hamina).

• Fast learner, adaptable, curious; excellent communication and customer-facing skills.

• Good customer experience including managing task queues and liaising with external vendors or Enterprise customers.

• Good communication skills.

• Willing to travel.