iPad Support

Handles the servicing of company issued iPads and Mobile Phones.

Explore, analyze, identify, and solve issues with customer systems, including computer hardware & software, peripheral equipment and networks using documented processes where available and best practices were not.

Execute other task assigned, which may include Helpdesk support, conference facility set-up, and project work.

Provide guidance and trainings to employees on the foundation of the company services and departmental processes.