IRD VIP & Pool Service Head Chef
Posted Updated
Description
Position Summary:
The Head Chef -- In-Room Dining, VIP & Pool Service provides culinary leadership and operational oversight for In-Room Dining, VIP Suites and Amenities, Pool/Cabanas, and Pre-Function Green Room Service. The position leads the culinary team in delivering consistent food quality, presentation, timing, food safety, and guest service across a 24/7 operation. This role combines refined culinary execution with disciplined operational management, ensuring food maintains its quality, temperature, texture, and presentation throughout preparation, transport, and delivery. The Head Chef is accountable for menu execution, Graton culinary standards, labor and food-cost management, team development, equipment stewardship, and continuous improvement of the guest dining experience.
The Head Chef -- In-Room Dining, VIP & Pool Service provides culinary leadership and operational oversight for In-Room Dining, VIP Suites and Amenities, Pool/Cabanas, and Pre-Function Green Room Service. The position leads the culinary team in delivering consistent food quality, presentation, timing, food safety, and guest service across a 24/7 operation. This role combines refined culinary execution with disciplined operational management, ensuring food maintains its quality, temperature, texture, and presentation throughout preparation, transport, and delivery. The Head Chef is accountable for menu execution, Graton culinary standards, labor and food-cost management, team development, equipment stewardship, and continuous improvement of the guest dining experience.
Essential Functions:
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Perform responsibilities in accordance with all Graton Resort & Casino standards, policies, and procedures.
3. Lead culinary execution for breakfast, all-day, overnight, VIP amenity, Pool and Cabana Service menus.
4. Develop, test, cost, and implement menu items that balance guest expectations, operational execution, and food-cost objectives.
5. Establish standards specifically designed for In-Room Dining transport, including temperature, texture, presentation, packaging, and delivery integrity.
6. Oversee customized VIP dining requests, suite amenities, and dietary accommodations.
7. Maintain standardized recipes, portion controls, plating standards, ingredient cross-utilization, and menu matrices.
8. Establish and monitor food holding, transportation, and thermal-retention standards.
9. Conduct routine culinary quality audits and evaluate products against established quality specifications.
10. Ensure compliance with applicable food-safety requirements, internal standards, and EcoSure guidelines.
11. Maintain exceptional sanitation and organization across production lines, prep areas, refrigeration, storage, and service equipment.
12. Ensure proper operation and care of hot carts, thermal boxes, line equipment, and specialty plating equipment, with maintenance needs escalated promptly.
13. Manage food cost, production pars, waste, purchasing, and inventory controls in support of departmental financial goals.
14. Conduct monthly inventories and maintain effective FIFO rotation and ordering practices.
15. Use occupancy forecasts, arrival/departure patterns, and anticipated ordering volumes to develop efficient culinary staffing schedules.
16. Identify opportunities to improve productivity and reduce waste while preserving food quality and guest experience.
17. Recruit, train, schedule, coach, and develop the In-Room Dining culinary team.
18. Lead productive pre-shift meetings focused on service expectations, quality, safety, and anticipated business levels.
19. Develop culinary skills through structured training in areas such as knife skills, line execution, allergen awareness, food safety, and service pacing.
20. Provide regular performance feedback and coaching in accordance with company policy.
21. Build internal talent and succession readiness by creating meaningful development opportunities for culinary team members.
22. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.
1. Responsible for redefining hospitality at Graton Resort & Casino while living, supporting, and promoting our values.
2. Perform responsibilities in accordance with all Graton Resort & Casino standards, policies, and procedures.
3. Lead culinary execution for breakfast, all-day, overnight, VIP amenity, Pool and Cabana Service menus.
4. Develop, test, cost, and implement menu items that balance guest expectations, operational execution, and food-cost objectives.
5. Establish standards specifically designed for In-Room Dining transport, including temperature, texture, presentation, packaging, and delivery integrity.
6. Oversee customized VIP dining requests, suite amenities, and dietary accommodations.
7. Maintain standardized recipes, portion controls, plating standards, ingredient cross-utilization, and menu matrices.
8. Establish and monitor food holding, transportation, and thermal-retention standards.
9. Conduct routine culinary quality audits and evaluate products against established quality specifications.
10. Ensure compliance with applicable food-safety requirements, internal standards, and EcoSure guidelines.
11. Maintain exceptional sanitation and organization across production lines, prep areas, refrigeration, storage, and service equipment.
12. Ensure proper operation and care of hot carts, thermal boxes, line equipment, and specialty plating equipment, with maintenance needs escalated promptly.
13. Manage food cost, production pars, waste, purchasing, and inventory controls in support of departmental financial goals.
14. Conduct monthly inventories and maintain effective FIFO rotation and ordering practices.
15. Use occupancy forecasts, arrival/departure patterns, and anticipated ordering volumes to develop efficient culinary staffing schedules.
16. Identify opportunities to improve productivity and reduce waste while preserving food quality and guest experience.
17. Recruit, train, schedule, coach, and develop the In-Room Dining culinary team.
18. Lead productive pre-shift meetings focused on service expectations, quality, safety, and anticipated business levels.
19. Develop culinary skills through structured training in areas such as knife skills, line execution, allergen awareness, food safety, and service pacing.
20. Provide regular performance feedback and coaching in accordance with company policy.
21. Build internal talent and succession readiness by creating meaningful development opportunities for culinary team members.
22. This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time. Duties and responsibilities may be changed, expanded, reduced, or delegated by Management to meet the business needs of the property.