Irish speaker Customer Support Representative in Lisbon!

Irish Speakers Build Your Career in Digital Banking (Lisbon, Portugal)

Why Lisbon?

• 300+ days of sunshine every year.

• Beaches and vibrant nightlife at your doorstep.
  
  Affordable living with world-class food & wine.
  
  Safe, multicultural, and welcoming city.
  
  Relocation Package ️

• Paid flight to Lisbon + airport pick-up.
  
  Company-provided accommodation (or housing allowance).
  
• Support with paperwork & settling in.
  
  Relocation guidance for a smooth transition.
  
  About the Role

Join our Lisbon-based team for a digital banking project as a Customer Experience Specialist. You will support customers with account management, transactions, and online services while ensuring trust and satisfaction.

Key Responsibilities

• Handle inbound queries (chat, phone, email).
  
  Assist with accounts, payments, and app support.
  
• Deliver professional, empathetic, high-quality service.
  
• Contribute to customer satisfaction & compliance standards.
  
  Requirements
• Irish citizens with C1/C2 English + 12 months experience in Customer Service, Banking, Financial Services, or Insurance in Ireland.
  OR
  
  Non-Irish citizens with C1/C2 English + 12 months experience in Customer Service, Banking, Financial Services, or Insurance in Ireland.
  

Other skills: excellent communication, problem-solving mindset, and motivation to relocate.

What We Offer

• Competitive salary + performance bonuses.
  
  Paid training (banking knowledge not required).
  
• Career progression in a global company.
  
  Modern offices in Lisbon.
  
• Inclusive, multicultural workplace culture.