IS Engineer
Description
Responsibilities:
Reporting to the IS Operations manager, the IS Engineer role will work within the IS team to support the implementation of all Local/Global IS projects or new digital initiatives as assigned within the UK and Asia region.
This person will provide support for networking, servers, middleware, and security equipment, and will work with other IS groups to industrialize proven technology. The IS Engineer role will also act as the IS technical resource for related projects as assigned by IS Management.
1) Support IS Technical Projects
Work as part of the project team to deliver assigned projects
Responsible for preparing required technical documentation
Supporting the preparation of presentations around project proposals & feasibilities and provide IS project status updates to the Project Management Office (PMO) and IS Management
Analyse infrastructure clients needs, request proposal, analyse and select products with suppliers
2) Support Server Infrastructure:
Maintain, update and replace physical servers and virtual environments (VMware)
Maintain, update and replace various storage systems
Configure, adjust and manage telecommunications functionalities (different technologies)
Install, configure and maintain Microsoft Windows and SQL servers
Install and configure production and services software (Engineering, Quality, Finances, etc.)
Ensuring compliance to all security regulations or standards
3) Support Network and Security Infrastructure
Configure, adjust and manage networks, VLANs, Wifi, firewalls, switches, accesses and flows according to SAFRAN rules (including industrial)
Support industrial and building management network/security systems
Support VOIP phone systems and collaborative tools
Ensuring compliance to all security regulations and standards during builds
4) Support/Administrative:
Act as L1, L2 and in some cases L3 support for IS infrastructure/Systems/Platforms
General issues on site with critical business systems such as but not limited to (TISCAM, Industrial equipment, etc…)
Diagnosing, troubleshooting, root cause analysis and providing resolution to complex problems, recommending improvements to avoid re-occurrence of the same problem.
Configure, adjust and manage Active Directory system
Contribute to the maintenance and administration of data centre hardware performing changes, support and decommissioning of servers when requested
Developing scripts to automate repetitive daily administrations tasks and customized scripts for resolving incidents and problems to prevent recurrence
Log checks and reporting
Use IP Address Management tools and Firewall rule security approval procedures
IT Fufillment and Inventory management
Support and development of the site Backup systems and processes
5) Generally
Adhere and actively participate in occupational safety, health and environmental policies, procedures and activities such as I-See I-Act, GPI, etc.
Perform other related duties as required
Requirements:
Degree in Computing or equivalent with at least 5 years experiences
Be Fluent in English (written and spoken) with good communication and presentation skills
ITIL Foundations, Project Management Professional (PMP) Certification or similar.
Skill in Microsoft Office product suite, including PowerPoint, Excel & Word.
Basic understanding in various IT/IS disciplines, technologies, and platforms (Infrastructure, databases and mobility)
Basic understanding of VMWare, NetApp and various Windows and Linux Server Operating systems
Basic understanding of SAN infrastructure and load balancers
Basic understanding of DNS/DHCP/Radius/certificates
Basic understanding of Monitoring tool solutions