IS Site Analyst
Summary
On-site analyst providing Level 2 support for hospital IT systems, troubleshooting voice/data issues, and assisting with installations and upgrades.
Job Description
Saint Luke's in Kansas City is seeking a IS Site Analyst position to support facility operations at Saint Luke's Hospital.
Shift: Monday- Friday
Responsibilities:
- Responsibility for facility operations in the absence of the Site Manager.
- Assists the Site Manager, as a technical resource, in the IS operations of one or multiple sites as assigned.
- Serves as a technical leader on simple to medium projects as assigned.
- Assists with mentoring new analysts and technicians.
- Represents the Site Manager or other more senior staff on project teams as assigned.
- Performs troubleshooting on all Level 2 problem calls received from the Client Support Center at assigned sites.
- Client focused position to support voice and data system installations, upgrades and problem resolutions.
- Maintains sufficient inventories of computer room supplies and spare hardware for computer operations.
- Maintains hard drive images for PC equipment assigned to the site.
- Provides advice and assistance to end users on the effective utilization of desktop applications. Experience in lieu of college may be substituted.
Why Saint Luke’s?
We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:
Medical health plans
Tuition reimbursement
Leave of Absence, PTO, Extended Sick Leave, and various Welfare plans
Retirement contributions
Employee Assistance Program
Job Requirements
Applicable Experience:
None