IS Support Technician

Overview The IS Support Technician provides second level support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for BSF-supported technologies; ensuring service levels are met or exceeded. This position can be located in our San Francisco, CA or New York City office. Reporting Structure The IS Support Technician will report to the Senior Manager End User Servic…