ISD (Instructional System Designer
Oneida Professional Services (OPS) is actively seeking a highly motivated, full-time Instructional Course Design & Maintenance Support Team supporting the U.S. Naval Community College (USNCC).
*This position is contingent on the award of a federal contract
Key Responsibilities:
- Design, develop, and maintain fully online asynchronous, competency-based, credit-bearing, and non-credit-bearing courses within the USNCC Learning Management System (LMS).
- Collaborate with USNCC faculty and Subject Matter Experts (SMEs) to develop curriculum aligned with learning outcomes and best practices in instructional design.
- Create course design maps, storyboards, assessment strategies, instructional content, multimedia assets, instructor guides, and learner resources.
- Design, develop, and maintain online student orientation, faculty training, and community hub sites.
- Build and migrate content into LMS platforms while ensuring SCORM/xAPI compliance and usability standards.
- Develop accessibility-compliant instructional materials meeting WCAG 2.1 AA standards and Universal Design for Learning (UDL) principles.
- Conduct quality assurance reviews, testing, and reporting prior to course launches.
- Maintain course content, update links and resources, revise modules, and ensure continued compliance with USNCC and Department of Defense standards.
- Provide project management support including status reporting, stakeholder meetings, planning, scheduling, and documentation.
- Deliver technical support to faculty and students, including LMS navigation, account access, multimedia troubleshooting, accessibility support, and communication tool assistance.
- Support a 24/7 learning environment with timely responses to faculty and student support requests.
- Generate weekly and monthly reports related to course development, maintenance, and help desk operations.