iServer (Enterprise Architecture – iServer Tool Expert)

Open 56d

Responsibilities:

Configure and customize the enterprise architecture tool (iServer) in alignment with enterprise architecture governance and operating models.
Design and implement governance frameworks for managing architectural artifacts within the tool.
Provide technical support for all iServer platform components.
Ensure the performance, availability, and reliability of the iServer platform.
Develop reports, dashboards, and analytical outputs to support decision-making and governance.
Manage backup, storage, and version control of architecture data, including publishing and user access management.
Administer the tool (Administration), including meta-model customization, report configuration, and portal management.
Manage user accounts and permissions within the iServer environment.
Develop and configure meta-models aligned with approved architectural standards.
Ensure the accuracy, consistency, and integrity of enterprise architecture data within the platform.

Support compliance with enterprise architecture standards and best practice frameworks.
Collaborate with the enterprise architecture team to continuously improve the use of tools, performance, and reporting.
Participate in awareness and training sessions to promote effective adoption of tools across the organization.

Qualifications and Requirements:

Bachelor’s degree in Information Technology, Computer Science, or a related discipline.
At least 1 year of experience using enterprise architecture tools and providing related support.
Strong understanding of enterprise architecture concepts and practices.
Good knowledge of digital transformation strategies and the role of enterprise architecture.
Strong hands-on experience using the enterprise architecture tool iServer.
Experience in managing enterprise architecture documentation, report preparation, and technical administration.
Familiarity with enterprise architecture frameworks such as TOGAF.

Professional Certifications:

Enterprise architecture certifications (e.g., TOGAF or equivalent).
iServer tool certification is highly preferred.
Strong communication skills and ability to engage with stakeholders.
Excellent analytical and problem-solving skills.
Ability to work effectively with architects, technical teams, and business stakeholders.
Experience in government or regulatory environments is considered an added advantage.

See also