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ISKB HOST

Q CASINO + RESORT


Host


BASIC FUNCTION

Greet guests when they enter the restaurant and assign seating. Tear down and set up tables.


ORGANIZATIONAL RELATIONSHIPS

  • Reports to: Food & Beverage Supervisor
  • Supervises: N/A


HOURS

  • Monday - Off
  • Tuesday - Off
  • Wednesday - 4:00 PM - 8:00 PM
  • Thursday - Off
  • Friday - 4:00 PM - 9:00 PM
  • Saturday - 4:00 PM - 9:00 PM
  • Sunday - Off (Could be scheduled if needed)


SPECIFIC DUTIES AND RESPONSIBILITIES

  • Obtain and return cash bank to Cage.
  • Balancing of reports on shift.
  • Clear, clean, and reset tables as needed.
  • Greet and seat guests.
  • Direct waitstaff to their section.
  • Ring up guest’s checks.
  • Stocking of supplies.
  • Pre-bus and bus tables.
  • Take dirty dishes to the kitchen.
  • Fold linen napkins.
  • Complete side work.
  • Other duties as assigned.


EDUCATION, TRAINING AND EXPERIENCE

  • No formal education required.


STANDARDS OF PERFORMANCE

  • Must be able to operate POS register.
  • Must be able to count currency.
  • Must be able to complete restaurant paperwork.
  • Possess good customer relations skills.
  • Possess good communication skills.
  • Tables should be bussed in a timely manner.
  • Greet guests within 45 seconds after guests are seated.
  • Inform the guests of the server’s name.
  • Refill guest’s drinks as needed.


MENTAL AND PHYSICAL REQUIREMENTS

  • Lifting up to 50 lbs.
  • Walking fast paced for long periods of time.
  • Standing for long periods of time.
  • Stooping, crouching.
  • Talking


WORKING ENVIRONMENT AND CONDITIONS

  • Inside work.
  • Occasional outside work.
  • Exposure to cigarette smoke.
  • Exposure to cleaning chemicals.
  • Occasional loud noise levels.


EQUIPMENT AND TOOLS

  • Coffee machine
  • POS
  • Micros register
  • Adding machine (calculator)
  • Copy machine
  • Credit card machine
  • Telephone

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