IT Admin Assistant (Daily Worker)
Description
Job Descriptions:
IT Asset Administration: Maintain IT asset records, perform asset tagging and distribution, and prepare supporting documentation for asset audits.
IT Document Management: Manage IT documentation, including document filing, software licenses, Standard Operating Procedures (SOPs), and supporting documents for IT audits.
IT Invoice & Payment Processing: Verify vendor invoices against Purchase Orders (POs) and process routine IT payment requests, including internet subscriptions, cloud licenses, and other vendor services.
IT Ticketing Administration: Monitor, categorize, and escalate helpdesk tickets, prepare ticket resolution summary reports, and coordinate with vendors when further support is required.
Requirements:
Minimum high school diploma (SMA), Diploma (D3), or Bachelor's degree (S1) in any field.
Minimum 1 year of experience in administration, preferably in IT administration.
Basic knowledge of document management, IT asset management, and finance/accounting administration.
Proficient in Microsoft Office, particularly Excel and Word, with familiarity in digital document management and asset management systems.
Detail-oriented, well-organized, responsive, and disciplined, with good communication and time management skills.