IT Administrator

Job Responsibilities:

· Provide first-line IT helpdesk support & Level 1 user support.

· Manage user accounts, system access rights, and password administration.

· Support onboarding and offboarding activities, including device setup and account provisioning.

· Assist in IT purchase request, IT contract renewals, invoice management.

· Conduct RFQ, RFI, and RFP, competitive consultation, proposal preparation for IT procurement.

· Assist in IT budget planning, tracking and efficient cost management.

· Maintain inventory records of IT assets including laptops, desktops, monitors, and other peripherals.

· Prepare IT project reports, minutes of the meeting, tracking of progress and reporting.

· Maintain documentation related to IT assets, configurations, and procedures.

· Coordinate with technology vendors and service providers regarding hardware, software, licensing, and service requests.

· Monitor vendor performance and service delivery.

· Ensure invoices comply with contractual agreements and procurement policies.

· Process and validate IT-related invoices

Requirements

· Strong problem-solving and analytical skills.

· Excellent communication and stakeholder management abilities.

· Experience working with regional or global teams.

· Strong reporting and documentation skills.

· Knowledge of IT governance, audit, and compliance requirements.

· Ability to manage multiple priorities in a fast-paced environment.

· Proficiency in Microsoft Excel , Jira, Confluence and reporting tools.

· Experience in managing IT assets, user accounts, and vendor coordination.

· Knowledge of Windows operating systems, Microsoft Office applications, and Desktop troubleshooting.

· Familiarity with IT procurement, invoice processing, and asset management processes.

· Good understanding of IT support ticket management and issue resolution workflows.

Interested candidate may apply directly to Patrina@eps.com.sg for immediate processing