It Administrator
Posted Updated
Description
- Independently manage user accounts, access permissions, and identity management activities.
- Administer Microsoft 365 environments, including user management, Exchange Online, and email configurations.
- Manage Microsoft Entra ID, including user provisioning, access control, and security configurations.
- Monitor and maintain IT infrastructure, network connectivity, and server environments.
- Manage Microsoft Intune and endpoint security configurations, including device compliance and policy management.
- Troubleshoot and resolve hardware, software, networking, VPN, email, and system-related issues.
- Monitor system performance, identify recurring issues, and implement preventive measures.
- Support Azure infrastructure administration and cloud-related IT operations.
- Manage data backup, recovery, and business continuity activities.
- Implement and maintain IT security policies, access controls, and endpoint protection practices.
- Coordinate hardware and software procurement, installation, configuration, and maintenance.
- Maintain IT asset inventory, infrastructure documentation, and operational records.
- Handle IT incidents and service requests while ensuring timely resolution.
- Coordinate with internal teams and external vendors for infrastructure and technical support.
- Identify opportunities to improve IT processes through automation.
- Exposure to Microsoft Power Automate will be useful for automating approval workflows, notifications, and repetitive administrative tasks.
- Guide junior IT administrators and assist in resolving escalated technical issues.