IT Administrator

POSITION SUMMARY: The IT Administrator manages and maintains our organization's technology infrastructure. The go-to person for all things IT — keeping systems running, users supported, and data secure.

REPORTS TO: Chief Compliance Officer

SUPERVISES: N/A

ESSENTIAL RESPONSIBILITIES:

• Install, configure, and maintain servers, workstations, networks, and software applications.
• Monitor system performance and ensure high availability and reliability of IT infrastructure.
• Manage user accounts, permissions, and access controls (Active Directory, Microsoft 365)
• Provide helpdesk support to end users across departments.
• Administer backup, disaster recovery, and business continuity procedures.
• Maintain network security including firewalls, VPNs, and patch management.
• Manage Microsoft Office 365 (especially TEAMS and EXCEL)
• Document IT procedures, asset inventory, and network topology.
• Evaluate and recommend new technologies to improve efficiency and security.
• Manage VOIP systems and company cell phones.
• Route, pull, terminate network and low-voltage cabling, in accordance with industry and facility requirements.
• Regular and timely attendance is an expectation of the position.
• Follow the 5S foundations for deploying lean production tools and processes.