IT Administrator

Salary: S$ 3,400 - 3,600 (Basic) + AWS + VB

[Job ID: 1688409]
Job Summary:
Join a dynamic operations support team responsible for user account administration, access management, and identity lifecycle processes within a banking environment.

Responsibilities:

• Process user account-related requests, including onboarding, offboarding, account disablement, deletion, and staff movement activities in accordance with established procedures.
• Prepare and submit system access requests based on authorised inputs and business requirements.
• Support user account provisioning and access configuration across designated systems.
• Plan and coordinate request submissions to ensure onboarding and offboarding timelines are met.
• Maintain accurate tracking records for request status, progress, completion, and deadlines.
• Liaise with internal stakeholders and relevant teams to monitor and follow up on request fulfilment.
• Provide basic user account support, including password resets and account unlock assistance.
• Assist with periodic access reviews, compliance checks, and audit-related activities.
• Support operational and administrative activities as required.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or any related field.
• Minimum 3 years of experience in IT Helpdesk, Internal IT Support, IT Administration, System Operations, Customer Support (IT-related), or System Administration.
• Hands-on experience in user account management, including account creation, deactivation, deletion, and access permission administration.
• Proficient in Microsoft Office applications, particularly Microsoft Excel for data management, reporting, and functions such as VLOOKUP.
• Strong attention to detail and ability to perform tasks accurately in compliance with security, governance, and regulatory requirements.
• Excellent organisational and progress-tracking skills, with the ability to coordinate tasks, monitor deadlines, and follow up across multiple stakeholders.
• Experience within the financial services industry, including banking, securities, or insurance sectors, is an added advantage.
• Practical knowledge of Active Directory or Identity and Access Management (IAM) tools is an added advantage.

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EA Personnel Name: Zoe Lang Zhen Zhen
EA Personnel Registration Number: R23117353
EA License No.: 07C5771

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