IT Administrator (Japanese MNC/ Stable/ 5-day work)

Salary: $20,000 – $24,000 per month

Our client, a Japanese MNC is looking for an IT Administrator to join their team:

Job Description

• Provide daily IT support, including deskside support for end users

• Administer and maintain IT systems including:

Windows operating systems

Microsoft 365 environment

Active Directory

• Support and maintain ERP system (provided and managed by outsourced IT vendor)

• Manage user accounts, permissions, and access control

• Coordinate with outsourced IT service providers and external vendors for system support, maintenance, and projects

• Handle IT equipment setup, software installation, patching, and troubleshooting

• Ensure system security, backup routines, and stable IT operations

• Support office infrastructure and resolve technical issues in a timely manner

• Assist with IT-related projects, upgrades, and system improvements

• Liaise with regional offices when necessary

• Maintain IT documentation, procedures, and asset records

• Handle and maintain office security systems (e.g., IP cameras/CCTV and burglar alarm systems)

• Prepare and coordinate annual IT audit documentation/reporting (e.g., J-SOX) to Japan headquarters

• Involve in and assist with general office administration work as required

Requirements

• Experience in IT infrastructure and deskside support

• Hands-on experience with:

  • Windows OS

  • Microsoft 365

  • Active Directory

• Experience supporting or coordinating ERP systems

• Experience working with outsourced IT service providers and vendors

• Strong troubleshooting and problem-solving skills

• Ability to work independently as the sole IT administrator

• Proficiency in MS office

• Good command of English, Mandarin