IT Administrator- Operations and Security

Location: Gurgaon, Haryana

Experience: 3 to 5 years

Employment: Full-time

About TransOrg

TransOrg Analytics provides Data Science, Data Engineering and Generative AI solutions to enterprise clients across

India and international markets.

Role Overview

We are seeking a hands-on IT Administrator to manage internal IT operations, endpoint and access security, employee

support, and IT documentation. The role will also coordinate security controls and audit readiness for client-facing

project teams, working with project leads and client IT/security stakeholders.

Key Responsibilities

• IT Operations & User Support: Administer Windows laptops/desktops, user accounts, email and business

applications; resolve hardware, software, network and access issues; manage employee onboarding and

offboarding.

• Identity, Endpoint & Network Security: Implement and monitor approved access permissions, MFA, endpoint

protection, encryption and patching; conduct access reviews and track exceptions. Troubleshoot LAN/Wi-Fi and VPN

connectivity.

• Client Project IT Security: Maintain visibility of IT/security compliance for teams supporting client engagements,

including client-issued devices, approved connectivity, account access and project-specific controls; coordinate

corrective actions with project owners and client IT teams.

• Client & Internal Audits: Serve as the IT operations coordinator for client-specific security assessments and internal

audits; maintain evidence of applicable controls, respond to IT/security questionnaires, track observations and

follow through on closure.

• IT Knowledge Repository: Own and periodically update IT SOPs, runbooks, configuration records, troubleshooting

guides, asset and access registers, vendor/escalation contacts and audit-evidence records. Project-delivery

knowledge remains with project teams.

• Assets, Vendors & Continuity: Maintain device and license inventories; track renewals, warranties, IT tickets and

vendor requests; coordinate backup checks, incident escalation and preventive maintenance.

Required Skills & Qualifications

• 35 years of hands-on experience in IT administration, system administration or IT operations; ability to work

independently.

• Working knowledge of Windows administration, Microsoft 365/Entra ID or comparable enterprise user-

management tools, and basic networking (LAN, Wi-Fi, VPN, DNS/DHCP).

• Practical exposure to user provisioning/deprovisioning, access reviews, MFA, antivirus/EDR, patching, asset tracking

and IT ticket management.

• Prior involvement in client security assessments or IT audits, including documentation, evidence collection and

remediation tracking.

• Strong troubleshooting, documentation, stakeholder coordination and communication skills; responsible handling of

confidential information.

• Bachelors degree or diploma in IT, Computer Science or a related field.

Technical Skills

• Windows 10/11 administration, device configuration, troubleshooting, user provisioning and Microsoft 365/Entra

ID or Active Directory administration.

• LAN/Wi-Fi, VPN, DNS, DHCP and basic firewall/network troubleshooting.

• Endpoint security: antivirus/EDR, MFA, disk encryption, OS/application patching and access-control monitoring.

• IT ticketing, hardware/software asset inventory, license tracking, backup monitoring and recovery coordination.

• Client-project IT control checks, audit evidence collection, access-review records and vulnerability/remediation

tracking.

Good to Have

• Exposure to ISO 27001/SOC 2 controls, VAPT remediation, backup/restore testing, ITSM tools and basic Azure/AWS

administration.