IT Administrator
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Description
IT Administrator — Responsibilities
The IT Administrator is responsible for maintaining, securing, and supporting the company's technology infrastructure, systems, and applications. Responsibilities include, but are not limited to:
Technical Knowledge, Qualifications, & Education
The IT Administrator is responsible for maintaining, securing, and supporting the company's technology infrastructure, systems, and applications. Responsibilities include, but are not limited to:
- IT Systems Administration: Install, configure, maintain, and troubleshoot computers, software, operating systems, and network infrastructure.
- Network Management: Maintain company networks, firewalls, switches, wireless access points, and network connectivity.
- Microsoft 365 & User Management: Administer user accounts, email systems, licenses, permissions, and employee onboarding and offboarding.
- Cybersecurity: Monitor system activity, maintain security controls, investigate potential threats, and protect company data.
- Backup & Recovery: Monitor data backups, perform restoration procedures, and support disaster recovery planning.
- Business Applications: Maintain and troubleshoot company software, accounting systems, field operations applications, and other business-critical tools.
- IT Asset Management: Track hardware, software licenses, equipment assignments, warranties, and technology replacements.
- Technical Support: Provide technical assistance to employees, resolve IT issues, and coordinate with vendors and service providers.
- Employee Onboarding & Training: Set up employee accounts, configure equipment and system access, and provide staff training on company technology and software.
- Documentation & Training: Maintain IT procedures, system documentation, and user guides while providing employee training as needed.
- Website Maintenance: Maintain company website content, functionality, and routine technical updates.
- IT Planning & Improvements: Coordinate technology upgrades, evaluate new solutions, and recommend improvements to support company operations.
- Perform other related duties as assigned.
Technical Knowledge, Qualifications, & Education
- Active Directory and user account management
- Microsoft 365 administration
- Network administration (TCP/IP, DNS, DHCP)
- VPN configuration and troubleshooting
- Multifactor authentication (MFA/2FA)
- Firewall, switch, and wireless network management
- Cybersecurity and endpoint protection
- Email security, SPF, DKIM, and DMARC
- Data backups and disaster recovery
- Windows operating systems and software deployment
- Hardware installation and troubleshooting
- Remote access and remote support tools
- IT asset and software license management
- Cloud services and identity management
- IT documentation and technical support
- Strong problem-solving and communication skills
- Relevant IT experience, education, or certifications preferred
- Valid Texas Driver’s LicenseIT Administrator — Responsibilities
The IT Administrator is responsible for maintaining, securing, and supporting the company's technology infrastructure, systems, and applications. Responsibilities include, but are not limited to: - IT Systems Administration: Install, configure, maintain, and troubleshoot computers, software, operating systems, and network infrastructure.
- Network Management: Maintain company networks, firewalls, switches, wireless access points, and network connectivity.
- Microsoft 365 & User Management: Administer user accounts, email systems, licenses, permissions, and employee onboarding and offboarding.
- Cybersecurity: Monitor system activity, maintain security controls, investigate potential threats, and protect company data.
- Backup & Recovery: Monitor data backups, perform restoration procedures, and support disaster recovery planning.
- Business Applications: Maintain and troubleshoot company software, accounting systems, field operations applications, and other business-critical tools.
- IT Asset Management: Track hardware, software licenses, equipment assignments, warranties, and technology replacements.
- Technical Support: Provide technical assistance to employees, resolve IT issues, and coordinate with vendors and service providers.
- Employee Onboarding & Training: Set up employee accounts, configure equipment and system access, and provide staff training on company technology and software.
- Documentation & Training: Maintain IT procedures, system documentation, and user guides while providing employee training as needed.
- Website Maintenance: Maintain company website content, functionality, and routine technical updates.
- IT Planning & Improvements: Coordinate technology upgrades, evaluate new solutions, and recommend improvements to support company operations.
- Perform other related duties as assigned.
Technical Knowledge, Qualifications, & Education- Active Directory and user account management
- Microsoft 365 administration
- Network administration (TCP/IP, DNS, DHCP)
- VPN configuration and troubleshooting
- Multifactor authentication (MFA/2FA)
- Firewall, switch, and wireless network management
- Cybersecurity and endpoint protection
- Email security, SPF, DKIM, and DMARC
- Data backups and disaster recovery
- Windows operating systems and software deployment
- Hardware installation and troubleshooting
- Remote access and remote support tools
- IT asset and software license management
- Cloud services and identity management
- IT documentation and technical support
- Strong problem-solving and communication skills
- Relevant IT experience, education, or certifications preferred
- Valid Texas Driver’s License