IT Analyst

About the role
A fantastic opportunity has become available for a full time IT Analyst to join our team of IT professionals. Based at our VIC branch in Hallam, you will be responsible for providing customer service and technical support to all staff across our businesses. You will utilise your technical skills to support the business in maintaining the hardware and software environments while identifying process improvements and maintaining procedures.
Key responsibilities

Provide incident support as a service function to the business. You will provide IT services in a courteous and efficient manner while maintaining technical documentation to assist in a timely resolution.
Can set priorities, meet deadlines and work within established parameters in close co-operation with operational staff and under the guidance of management. Installation and deployment of hardware, software, and mobile devices.
Working within a virtualised platform using remote client technologies, Active Directory, backup systems, Microsoft 365,
Identify and analyse hardware, software and system problems and resolve or refer to a specialist area ensuring in a timely solution and minimise disruption to operations.

Skills & Experience

Relevant tertiary qualification or a Certificate IV in Information Technology
Excellent communication, problem-solving and teamwork skills
Outstanding customer, organisational and technical service skills
A sound knowledge of Microsoft desktop and server operating systems
Interest, commitment, and a desire in understanding new technologies and their appropriateness to technology operations.
Required – A current Australian drivers’ licence

Amazing Employee Benefits

Opportunity to work with a successful multi-franchised dealer group.
Highly supportive environment with professional development opportunities
Enjoy free access to an on-site gym and barista-quality coffee.
Discounted Corporate Income and Health Insurance through multiple partners to suit your individual lifestyle.
Opportunities to support community partnerships with our Group CMV Foundation
Enjoy annual company dinners and picnics
Improve your wellbeing with our CMV Care platform including access to income and health insurance programs as well as free monthly onsite Myotherapy treatments