IT Analyst (ERP Application Support) - Manufacturing / 1 Yr Contract Renewable

Salary: $4,500 – $6,000 per month

Job Description

The successful candidate will be responsible for supporting and coordinating ERP application activities across the organisation. Key responsibilities include:

• Lead and coordinate ERP application projects across Asia Pacific entities, including project planning, implementation, testing, deployment, training, system upgrades, migrations, and post-go-live support.

• Provide Level 2 application support and troubleshooting for ERP systems.

• Work closely with the ERP Helpdesk team to ensure system stability and timely resolution of user issues.

• Partner with business stakeholders to gather, analyse, and document business requirements.

• Identify opportunities for process improvement, system optimisation, and business value creation.

• Collaborate with development teams, regional ERP support teams, and IT stakeholders to deliver effective system solutions.

• Manage change requests and support User Acceptance Testing (UAT) to ensure successful project delivery.

• Develop and maintain system documentation, user guides, knowledge base articles, and training materials.

• Travel overseas when required.

Key Requirements

• Minimum 3 years of related experience required.

• Experience in IT application support and familiarity with SDLC and Agile methodologies.

• Good knowledge of ERP systems.

• Strong data analysis skills, with knowledge of SQL.

• Efficient project management skills.

• Experience in the manufacturing sector would be advantageous.

• SAP S/4HANA support experience would be an advantage.

Educational Requirement

• Degree in Computer Science, Information Technology, or other related fields.

Skills and Competencies

• Strong analytical and multi-tasking abilities.

• Strong communication and interpersonal skills and ability to work effectively in a team.

• Good understanding of ERP application support and implementation processes.

• Ability to work with business stakeholders, development teams, ERP support teams, and IT stakeholders.

• Good documentation and training material development skills.

• Language ability in Bahasa Indonesia and/or Japanese will be beneficial in communicating with stakeholders in Indonesia and Japan HQ.

Why Work With Us?

• Great exposure to a large MNC

• Flexible work arrangement to Work From Home

• Attractive Medical, Dental, Spectacle & Leave benefits

• Company-sponsored training for professional development

• Use of the Company Gym, Recreational Facilities & Corporate Pass to Singapore Attractions

• Work location within walking distance of Bedok MRT

About Us

Join Panasonic Industry, a company with over 100 years of expertise in device technologies, committed to transforming society by delivering innovative solutions that exceed customer expectations. Be part of a team that drives meaningful, impactful change through advanced technological solutions.