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efhn.fa.us6.oraclecloud.com/CX

IT Analyst - Logistics Applications

Posted Updated
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Position Summary:

We are looking for an IT Analyst with experience on Oracle OTM/GTM Cloud at our Global Shared Services Office at Hyderabad. This position is responsible to

  • Support and maintain the existing OTM/GTM cloud Production environment
  • Help with testing Quarterly updates from Oracle and rolling out new features
  • Identify business requirements and map them to the Oracle OTM/GTM Cloud.
  • Lead the integration of Oracle OTM/GTM Cloud with Microsoft D365 ERP and other ERP applications.
  • Interact with the project team members responsible for developing reports, interfaces, data conversion programs, and application extensions.

Key Responsible Areas:

  • Providing production support for Logistics Applications
  • To assist in implementation of OTM solution across CS business units.
  • Gather and document business requirements, perform fit-gap analysis, as-is and to- be business process designs, conference room pilots (CRPs) functional configuration, testing, end user training.
  • Facilitate solution design workshops
  • Develop business process designs, perform functional configuration and perform unit testing
  • Develop conversion and system implementation plans.
  • Identify functionality gaps and provide solutions for them
  • Write function design documents for reports, interfaces, data conversions and application extensions
  • Support business users with the execution of test scripts
  • Effectively communicate and drive project deliverables
  • Provide status and issue reports to the project manager/key stakeholders on a regular basis
  • Consistently produces clear and concise status reports
  • To work in collaboration with oracle support for resolving critical bugs
  • To work independently on projects and production support with minimum supervision
  • Working with solution architects and technical SMEs to translate project requirements into solution designs, project estimates, and activity plans.

Desired Candidate Profile

Required Experience:

  • Should be familiar with implementing Inbound and Outbound processes with in-depth experience in OTM
  • Configuration for all processes including Order Management, Shipment Planning, Shipment Execution,
  • Freight Settlement and Claims
  • Must have at least 1 end to end implementation experience with Oracle OTM/GTM Cloud
  • Should have a good understanding of the OTM architecture
  • Should have excellent knowledge on agents, saved queries, workflows and user configurations
  • Should have good hands-on experience in debugging/troubleshooting critical configuration issues
  • Should have excellent knowledge OTM/GTM data model and to write scripts in Oracle SQL, PL/SQL
  • OTM Integration experience with external systems and knowledge on XSLT, XML profiles, OTM Schema, EDI,
  • XML mappings will be an added advantage.


Mandatory Technical Skills

  • Experience in Oracle OTM and GTM modules

Nice to have skills:

  • Functional knowledge of other Logistics applications

Soft Skills :

  • Ability to lead and motivate personnel
  • Strong organizational skills
  • Strong verbal, written, and technical communication
  • Strong analytical skills


Certifications:

  • Oracle Cloud OTM/GTM Certification is preferred.


Industry background

  • 6+ years’ experience as OTM consultant.

Required Education

  • Have a bachelor’s degree or related discipline.

Skills

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