IT Application Support staff

Responsibility

1. Support and maintain business applications related to Supply Chain, Manufacturing, and corporate systems.

2. Analyze business requirements and provide suitable IT solutions to improve operational efficiency and support digital transformation initiatives.

3. Monitor and support IT service management processes, including Incident Management, Problem Management, and Change Management.

4. Coordinate with external vendors and service providers to ensure quality service delivery and successful solution implementation.

5. Participate in IT projects and continuous improvement initiatives assigned by the department.

Qualification

1. Graduated in Bachelor of Information System, Information Technology, Computer Science or any related fields.

2. Having related experiences 0-2 Years in Business transformation, Supply Chain, IT solution and other related field.

3. Analytical Thinking & Problem Solving: Strong ability to analyze issues, identify root causes, and provide effective technical solutions.

4. Customer Orientation: Commitment to delivering high-quality support and maintaining positive user relationships.

5. Learning Agility & Continuous Improvement: Eagerness to learn new technologies and continuously improve systems and business processes.

6. Able to communicate in English verbal and writing.