IT Applications Engineer IV, Chat & Chatbot (Greensboro, NC)

Description: Tech Summary Experienced chat and chatbot developer with experience providing technical leadership in designing and delivering conversational systems across web, messaging, and enterprise platforms within large enterprise environments. Experience building scalable dialogue flows, integrating NLP/LLM services, implementing evaluation frameworks, and applying guardrails and responsible AI practices to support conversational experiences. Experience supporting end-to-end delivery, incl…