IT Applications Manager

The Bay Family of Companies is looking for a customer-focused individual with Microsoft ERP systems knowledge, business acumen, and problem-solving skills to join our team as our IT Applications Manager. This position will manage a team of business systems analysts, architects, and external consultants to deliver improvements to Bay’s ERP and supporting systems and applications. In addition, the manager will provide expertise and guidance around business process alignment, business system functionality, and work with other members of the Bay teams to lead projects related to program change, acquisition integration, and enhanced solution delivery for application upgrades.

Essential Duties and Responsibilities:

• Lead the department in delivering configuration and end-user support for ERP Systems, specifically Microsoft Dynamics AX / 365 Finance & Operations
• Work with business and technology leaders as appropriate to ensure proper alignment of business system solutions with business goals and processes
• Manage systems & software integration projects
• Provide project management leadership for acquisition activities in the ERP space
• Establish standards, methodologies, and documentation for business system configuration and application integration
• Leverage both internal and outsourced resources to facilitate delivery
• Provide direction and ensure quality for the application team in support of daily business operations and provide technical leadership to team members working on business system project teams
• Manage planning and implementation of enterprise services design, including configuration, integration, and maintenance of ERP systems and other platform solutions
• Participate in major contract negotiation for software and support services related to business systems and applications
• Ensure projects meet business requirements, fulfill end-user requirements, and identify and resolve systems issues
• Review and analyze existing business applications (application functionality, maintainability and operational effectiveness), and then develop strategies for improving or leveraging these systems