IT Assistant

About the Job

We are looking for an enthusiastic and reliable IT Assistant with a knack for problem-solving and a basic understanding of English. Proven ability to provide technical support to both onsite and remote agents, ensuring a smooth workflow.

As IT Assistant, You Will…

Install and test workstations (break/fix), fix performance issues, diagnose/replace hardware-related problems

Ensure workstations are functional (computer hardware peripherals/components) and communicate properly on the network

Troubleshoot/ report specific line of business program issues

Be accountable for tracking and organization of physical hardware

Be clean and organized within the IT department

Provide support for the IT Department - ‘organization and cleanup’ as required

As IT Assistant, You Have…

A High School diploma or equivalent

Adaptability to learn a variety of software programs

Strong analytical and problem-solving skills

The ability to multitask and self-manage your workday is crucial

Availability to work evenings and weekends

The ability to work in a fast-paced and time-sensitive environment

The ability to lift 50 lbs