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IT Assistant | IT Systems & Network Support

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Salary: ₱20,000 – ₱25,000 per month

IT ASSISTANT | IT SYSTEMS & NETWORK SUPPORT

Salary: ₱20,000–₱25,000 per month | Full Onsite

Build Your IT Career Through Systems Innovation, Cybersecurity, and Infrastructure Management!

Are you an IT professional who enjoys solving technical problems, maintaining reliable systems, and exploring new technologies?

We are looking for a hands-on IT Assistant who can help maintain IT infrastructure, strengthen information security, and support the transition from manual operations to an automated Core Banking System (CBS).

This is an opportunity to gain valuable exposure to IT operations, network administration, system implementation, data migration, cybersecurity, and technical support while contributing to the reliability and security of critical business systems.

If you're ready to take on a challenging role where your technical skills and attention to detail make a difference, we encourage you to apply!

Job Responsibilities

1. IT Infrastructure & Systems Administration

  • Maintain and monitor servers, desktop computers, laptops, network devices, firewalls, and internet connectivity.

  • Install, configure, update, and troubleshoot operating systems, software applications, and IT equipment.

  • Monitor system performance and uptime to support reliable day-to-day operations.

  • Implement user access controls and maintain hardware inventories and software license records.

  • Help ensure the stability, security, and availability of IT resources.

2. Core Banking System Implementation & Automation

  • Coordinate with IT vendors during the implementation and transition to an automated Core Banking System.

  • Assist with data extraction, cleansing, validation, and migration from manual records to the new system.

  • Support system configuration, User Acceptance Testing (UAT), and General Ledger (GL) integration testing.

  • Compare manual records with system-generated transactions during parallel-run operations.

  • Document migration procedures, testing results, system issues, and resolution plans.

  • Monitor system stability after implementation and help maintain fallback and rollback procedures.

3. Cybersecurity & Data Protection

  • Implement and monitor security controls, including antivirus, endpoint protection, firewall management, and email security.

  • Verify regular data backups and maintain backup logs and restoration test documentation.

  • Monitor unauthorized access attempts and maintain records of IT security incidents.

  • Assist with IT risk assessments and recommend improvements to strengthen information security.

  • Help protect sensitive business and financial data through proper access controls and security procedures.

4. Technical Support & User Assistance

  • Provide first-level IT support to employees and resolve hardware, software, connectivity, and system-related concerns.

  • Assist users with Core Banking System applications, password security, and proper data encoding procedures.

  • Maintain helpdesk logs and document troubleshooting activities and resolutions.

  • Coordinate with external IT vendors to address technical concerns and system issues.

  • Help employees use IT resources and business applications effectively.

5. IT Compliance & Business Continuity

  • Maintain IT-related documentation supporting regulatory and internal compliance requirements.

  • Assist in updating the IT Disaster Recovery Plan (ITDRP) and IT-related Business Continuity Plan (BCP).

  • Support IT risk management and system change management documentation.

  • Help ensure data integrity between the Core Banking System and General Ledger.

  • Participate in backup restoration testing and emergency system recovery coordination.

  • Assist in maintaining documentation required for IT risk management and regulatory reporting support.

Job Qualifications

  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.

  • At least 2–3 years of relevant experience in IT support, systems administration, or network administration.

  • Working knowledge of computer hardware, operating systems, networking, and IT troubleshooting.

  • Familiarity with cybersecurity controls, user access management, basic database management, and backup and recovery systems.

  • Experience with banking applications or Core Banking Systems is an advantage.

  • Exposure to data migration, system implementation, UAT, or IT vendor coordination is a plus.

  • Strong analytical, organizational, documentation, and problem-solving skills.

  • High attention to detail, integrity, and the ability to handle confidential information responsibly.

  • Able to work independently while coordinating effectively with management, employees, and external service providers.

WHAT MAKES THIS OPPORTUNITY INTERESTING?

Broaden Your Technical Expertise

Gain exposure to different areas of IT, including infrastructure management, networking, cybersecurity, system administration, and technical support.

Be Part of a Systems Transformation

Contribute to the transition from manual processes to an automated Core Banking System and gain hands-on exposure to system implementation and migration activities.

Develop Your Troubleshooting & Implementation Skills

Participate in data validation, system testing, issue resolution, and post-implementation monitoring.

Strengthen Your IT Security Knowledge

Gain practical experience with access controls, data protection, backup procedures, disaster recovery, and IT risk management.

Take Ownership of IT Operations

Help maintain system reliability, protect sensitive information, and support the smooth operation of business-critical applications.

EMPLOYMENT DETAILS

  • Position: IT Assistant – IT Systems & Network Support

  • Salary Range: ₱20,000–₱25,000 per month

  • Work Setup: Full onsite

  • Employment Type: Full-time

  • Work Location: Manila

READY TO TAKE THE NEXT STEP?

If you have a solid background in IT support or systems administration and want to expand your experience in infrastructure management, cybersecurity, and system implementation, we would love to hear from you!

📩 HOW TO APPLY

Interested candidates may send their updated CV/resume to the recruitment email below:

Email: ezekiel@mandjspi.com

Email Subject: Application – IT Assistant

Please ensure that your resume includes your updated contact information, relevant work experience, and technical skills.

Don't miss this opportunity to grow your IT career! Apply now and become part of a team that values technology, security, and continuous improvement.

Only shortlisted candidates will be contacted for the next stage of the recruitment process.

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