IT Assistant
Salary: ₱20,000 – ₱25,000 per month
About the role
The IT Assistant shall be responsible for managing, maintaining, securing, and supporting all information technology operations including full responsibility during the transition from manual operations to an automated Core Banking System (CBS) environment. The role covers infrastructure, cybersecurity, system implementation, vendor coordination, data migration, user support, regulatory reporting support, and business continuity alignment in accordance with BSP regulations, including MORB, Circular 808, Circular 982, Circular 1122, and related IT risk management issuances. This is a hands-on technical role with operational accountability.
Key responsibilities
Maintain and monitor all bank IT assets, including servers, workstations, laptops, network devices such as routers, firewalls, and switches, internet connectivity, and CCTV and security systems if integrated with the IT network
Ensure system uptime and reliability
Implement user access controls and enforce password policies
Maintain hardware inventory and asset registry
Install, configure, and update operating systems and applications
Coordinate with the CBS vendor and assist in data extraction, cleansing, validation, Chart of Accounts mapping, and General Ledger integration testing
Support parallel-run operations by comparing manual and system-generated records
Implement cybersecurity controls, including antivirus and endpoint protection, firewall management, and email security controls
Ensure regular data backups, including daily backup verification and offsite or cloud backup replication
Provide first-level technical support to tellers, accounting staff, and branch managers
About you
Bachelor's Degree in Information Technology, Computer Science, or a related field
At least 2–3 years of experience in network administration, system support, or banking system exposure
Knowledge of Core Banking Systems, basic database management, cybersecurity controls, and backup and recovery systems
Strong documentation skills
High integrity, particularly due to access to sensitive financial data
Strong problem-solving ability
Ability to work independently
Risk-awareness mindset
Attention to detail, particularly during the migration phase