IT Associate - Ayala Malls Gatewalk
Salary: ₱20,000 – ₱25,000 per month
Job Details: We are hiring an IT Associate for Ayala Malls to manage Point of Sale (POS) systems, monitor merchant sales compliance, administer IT hardware and networks, and provide technical support to corporate users and tenants.
POSITION: IT Associate
WORK SETUP: On-site / Mall Operations Deployment
Gatewalk - Mandaue, Cebu
JOB RESPONSIBILITIES:
Administer and monitor compliance of percentage-paying merchants with sales reporting and POS submission requirements
Manage and maintain POS applications, systems, and network connections across the mall
Ensure accurate, complete, and timely submission of POS sales reports to Ayala Malls Group Compliance and Mall Operations
Facilitate the onboarding, accreditation, and network connectivity of POS terminals for new merchants to the Ayala Malls POS Consolidator
Provide helpdesk and technical troubleshooting for merchants and corporate users on POS, hardware, software, and network issues
Oversee inventory, deployment, and preventive maintenance of mall POS, corporate IT equipment, and peripherals
Prepare and manage annual IT operational budgets, equipment upgrades, and coordinate with Ayala Malls Group IT on standards
QUALIFICATIONS:
Bachelor's Degree in Computer Science, Information Technology, Computer/Telecommunications Engineering, or equivalent
Minimum of 2 years solid experience in the IT field providing technical support (Hardware, Software, and Networking)
Practical experience and strong knowledge in Point of Sale (POS) systems and hardware troubleshooting
Good communication skills with the ability to multitask in a fast-paced retail or mall environment
BENEFITS:
Competitive Salary Package
Mandatory PH Statutory Benefits (SSS, PhilHealth, Pag-IBIG)
13th Month Pay
HMO / Medical Insurance Coverage
Paid Vacation & Sick Leaves
Career Growth & Continuous Training Opportunities
HOW TO APPLY: Please submit your updated CV/Resume to iestudillo@absi.ph along with your answers to the screening questions below:
Saang lungsod ka nakatira ngayon?
Ilang taon ang kabuuang karanasan mo (at least 2 years) bilang IT Technical Support sa hardware, software, at networking?
May hands-on experience ka ba sa POS systems management, POS hardware troubleshooting, at sales reporting compliance?
May karanasan ka ba sa pag-connect ng merchant POS terminals sa POS networks, consolidators, o network switches?
May experience ka ba sa IT asset inventory management, corporate helpdesk support, at paggawa ng IT operational budgets?
Amenable ka ba na magtrabaho on-site sa Ayala Malls at mag-support sa mall operations at merchant concerns?
Previous employment (Saan ka huling nagtrabaho at anong posisyon)?
Bakit ka umalis at ano ang status mo roon (Resigned, Cleared, etc.)?
Expected Salary:
Notice Period / Availability:
Send your complete CV and answers to iestudillo@absi.ph with the subject line: IT Associate Application - [Your Full Name]