IT Associate I

About the Role

Setup and maintain effective and efficient IT systems of the company making sure that the Company is operating optimally through proper and efficient use of IT tools.

What You'll Do

1. Set-up, maintain, and troubleshoot WIFI, LAN, CCTV, Biometrics, Network printer, projectors, TV sets and auto access door

2. Monitoring and troubleshooting of user connectivity.

3. Assemble, set-up, maintain and troubleshoot PCs HCGSI employees. This includes software upgrades/updates, issues on internet connection

4. Perform maintenance of IT Equipment

5. Update the inventory of Company’s IT equipment including hardware and software in coordination with other IT staff and Admin staff

6. Perform other IT task as required by the Company

7. Provide technical and other necessary support required in all official events and activities by the company.

What We're Looking For

1. A graduate of a 4-year IT course

2. With at least 2 years of experience and deep knowledge in all aspects of IT-

3. With strong IT knowledge and excellent IT skills

4. With excellent communication skills and can establish good rapport and working relationship with all the members of the team while strictly implementing the IT policies of the company

5. With good customer service skills

6. Pro-active and with initiative

7. Organizes workload, sets priorities and works within deadlines

8. Self-motivated and with very keen attention to details

9. With ability to work under pressure while maintaining high level of service

10. A good team player

11. Resourceful, reliable and trustworthy

12.Proficient in planning, scheduling and managing tasks

Compensation and benefits

• 20% night-shift differential

• HMO coverage with 1 dependent

• Group life insurance

• Transportation and communication allowances

• Clothing and birthday allowances

• Vacation, sick, birthday, and bereavement leaves

• 13th-month pay and government-mandated benefits